How to create a new user in the Microsoft 365 admin portal

  • Post author:
  • Post category:Main
  • Post last modified:September 10, 2023
  • Reading time:3 mins read

In this post we are going to walk through creating a new users in the Microsoft 365 (formerly Office 365) admin portal. This series of posts is aimed at IT administrators who are not yet familiar working in Microsoft 365 and are learning fundamental administration tasks in the admin portal. 

You do not need any experience to follow this guide, we have also created a helpful YouTube video below that you can follow. 


  • A Microsoft 365 tenant 
  • A Microsoft 365 account with the user administrator role assigned (if not, global administrator is fine)

Step 1 – Go to and sign is as your administrator accounts (this can be a user administrator or just the global administrator account). 

Step 2 – In the left hand menu select Users, then in the dropdown, select Active users.

Step 3 – Just below the Active users heading, select Add a user.

Step 4 – Fill our the basic fields such as first and last name, the display name and the username. Be sure to select your custom domain from the drop down list.

Step 5 – Select automatically create a password, or set your own password. You also have the option to prompt the user to update their password when they first sign in. I do not recommend using the send password in email upon completion option.

Step 6 – Ensure the correct location is selected and assign a product license.

Step 7 – Under optional settings, the users is created as a standard user by default. On this screen you can choose to select an administrator role.

Step 8 – On the final page, review your information and select finish adding.

And that’s it! in 8 simple steps you have created your first user in the Microsoft 365 admin portal. 

I recommend that if this is your only area of user administration you select your user from the users list and fill our their contact information, job title, department and manager. This will allow for better control down the line when we start doing more advanced tasks in the Microsoft 365 admin portal. 

Thanks for reading!

Daniel Bradley

My name is Daniel Bradley and I work with Microsoft 365 and Azure as an Engineer and Consultant. I enjoy writing technical content for you and engaging with the community. All opinions are my own.

Leave a Reply